What To Expect Upon Your Order
You've made your booking and debating who to bring!
Well firstly the smaller the number the better for you.
It allows your wants and needs in a dress, to not get taken over with a lot of others opinions and lost and de railed in the process.
Its great to have 2 or 3 of your closest Family or Friends attend as their opinions can mater a great deal to some.
Allowing just a few into this special occasion keeps the bookings intimate and exciting while not overwhelming.
Finding a Bridal Gown is an emotional time and keeping it simple is best.
Purchasing A Dress
Congratulations! You said YES TO THE DRESS
Payments can be made Cash/Eftpos or Bank Transfer with a 60% Deposit required. No checks accepted.
Layby option for the 60% is available just ask a consultant!
This is a contracted non refundable deposit.
Once dress has been ordered no changes can be made.
Remaining balance is due when your dress arrives and you come to collect. 30 Day hold is available once your dress arrives. If not collected within 30 days of notification your dress has arrived a late fee will accrue. Every 30 days will accrue $30 late fee.
If gown has not been collected and balance paid by the date of wedding on file, the gown is now property of Final Touch Bridal
Please be prepared for your dress to arrive early. Dress arrival is generally 4-6 months from ordering.
All terms and Conditions are signed in store upon your order.
Due to the fact all dresses are made for you specifically upon your order, there is a STRICT NO RETURN policy.
NO EXCHANGES REFUNDS OR TRANSFERS.
Only refund available is if product has a major fault or faulty while in care of Final Touch Bridal.
All gowns go through quality control and bagged by us ready for your pickup.
Once you sign in store your happy and ready to take your gown the gown is now your responsibility.
If a minor issue occurs while gown is property of Final Touch Bridal we will endeavor to have this rectified for you.
If the wedding/event is cancelled the buyer is still responsible for remaining payment of gown.
While dresses are ordered to the closest size on the applicable designers chart with measurements taken upon ordering some alterations may still need to be done.
Length or bust or adding your own touch.
This is sourced from an outside business for you if you request.
Alterations are not Final Touch Bridal's responsibility.